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Frequently Asked Questions

How do I contact Mountain States School Equipment?

  • MSSE can be reached M-F 8:00am-5:00pm MST by phone at (801) 735-5559 or by email at info@mssellc.com.
     

Is there an option for expedited shipping?

  • Currently, we only offer ground shipping. If you need delivery by a certain date, please call for additional shipping options. 

 

​Do you offer discounts for full payments on large purchases within a certain window?

  • Yes, refer to quote and invoice for your order. Typically 1%-10, net 30 (1% off purchase price if paid in full within 10 days; full payment due within 30 days).
     

​How do I change or cancel an order?

  • Please contact MSSE by phone at (801) 735-5559 or email at info@mssellc.com.
     

​How do I return something?

  • You may return any new, unused items for a refund by  returning the item(s) in original product packaging within 30 days of delivery. Some exclusions apply. See our Return Policy and Instructions page for additional details.

 

​What is your physical address? Do you have a retail store?

  • Our headquarters is located at 393 W Valley View Dr, Saratoga Springs, UT 84045. MSSE does not have a retail store.

 

​When will my order ship?

  • Your order ships typically in 1-2 business days; contact us for greater fidelity on shipment times for custom orders. Shipping lead times from manufacturers vary.

 

​What are your current sales/promotions?

  • See our Promotions page for current sales and promotions.
     

​How do I order as a tax exempt organization?

 

​Do items have warranties?

  • For any item, manufacturer warranties are in effect. Refer to item descriptions on our site, as warranties vary by manufacturer and item.

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How do volleyball net systems compare among manufacturers?

  • Looking for the perfect volleyball net system? Look no further! Here's a breakdown of top brands to fit your needs:

    • AAI (recognized through Spalding): AAI is a highly respected brand in the industry, widely recognized as the best volleyball equipment in the world.

    • Bison: Bison offers top-of-the-line carbon fiber systems, ideal for those seeking a strong, lighweight net setup.

    • Jaypro: Jaypro systems are known for their ease of use and clean design. Unlike most brands that use cables, Jaypro's system offers a sleek, cable-free setup.
       

​Where can I find useful references (e.g., ball sizes and rules) on your site?

  • Visit our Resource Room, stocked with equipment references and guides on standards and rules by sport.

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